Terms of Service

The Service

Searchly helps you monitor and analyze how AI search engines and assistants describe your brand, and optionally connects to third-party tools such as Google Analytics, Google Search Console and Bing Webmaster Tools to enrich that analysis. We may add, change, or remove features at any time.

Eligibility and accounts

To use Searchly you must be at least 16 years old and able to enter into a binding contract. You are responsible for the information you provide, for keeping your login credentials secure, and for all activity that occurs under your account. Notify us promptly at piotr@trysearchly.com if you suspect any unauthorized use of your account.

Subscriptions, billing, and refunds

Some features of Searchly require a paid subscription. Payments are processed by Stripe.

• Paid plans are billed in advance on a recurring basis (for example, monthly or annually) and renew automatically until you cancel.
• You can cancel renewal at any time in Settings > Billing; your subscription remains active until the end of the current billing period. We do not provide partial refunds except where required by law or under the applicable Link purchase terms and refund policy for purchases sold through Link.
• We may change our prices and will give you reasonable notice before a change affects you. Fees are exclusive of taxes unless stated otherwise.
• If we offer a free trial, we will tell you its length and terms; unless you cancel before it ends, it may convert into a paid subscription.

For purchases marked Sold through Link using Stripe Managed Payments, you can also manage or cancel your subscription through Link and contact Link for payment and refund support. Link's applicable purchase terms and refund policy apply to those transactions. Your statutory consumer rights are unaffected.

• Manage purchases with Link
• Link payment and refund support
• Link purchase terms

If you are a consumer in the EU, you have a statutory right to withdraw from a purchase within 14 days. To exercise this right for a purchase sold through Link, contact Link support and identify your request as a cooling-off withdrawal. For other purchases, or if you need help contacting Link, email us at piotr@trysearchly.com. Cancelling renewal in Settings does not itself request a withdrawal or refund.

Acceptable use

When using Searchly, you agree not to:

• Use the Service in violation of any applicable law or regulation.
• Connect Google accounts, websites, or properties that you are not authorized to access.
• Reverse engineer, scrape, or attempt to extract the source code of the Service, except to the extent permitted by law.
• Interfere with, overload, or disrupt the Service or the infrastructure it runs on.
• Infringe the intellectual property or privacy rights of others, or upload unlawful or harmful content.
• Use the Service to mislead others or to present AI-generated results as guaranteed or authoritative.

Free AI visibility report

You can request a free AI visibility report without creating an account. The following terms apply to it in addition to the rest of these Terms. Our Privacy Policy explains what we do with the website and email address you submit.

• The report is provided free of charge, “as is” and “as available”, as a snapshot of one moment. It is based on answers that third-party AI providers returned when we asked, and on a description of the website's brand, offer and buyers that we infer from its public pages. Those answers and that description can be wrong, incomplete or out of date, and answers can differ from one day to the next. The report is not professional, legal, financial or marketing advice, and the Disclaimers and Limitation of liability sections of these Terms apply to it.
• Request a report only for a website that you represent or are evaluating, and only with an email address that you control.
• Do not submit requests by automated means, and do not try to bypass the browser verification or the limits we apply.
• We apply limits to protect the Service and its cost. We may limit, delay or refuse any request, or remove a report, at any time, including where we suspect abuse or a breach of these Terms.
• A report is available at an unlisted link. Anyone who has the link can view the report, without signing in, for 30 days after you request it. Share the link only with people you want to see it. You can delete the report earlier using the link in the email we send you, or by contacting us at piotr@trysearchly.com.

Third-party services and integrations

The Service integrates with and relies on third-party services, including Google (Analytics and Search Console), Microsoft (Bing Webmaster Tools), Stripe, and the AI search engines whose outputs we measure. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them. When you connect a Google integration, you must comply with Google's applicable terms, and when you connect Bing Webmaster Tools, with Microsoft's. The prompts you configure are sent to third-party AI engines to produce your results.

Your content and data

You retain ownership of the data you submit to Searchly, including the brands, prompts, settings, and any connected account data. You grant us a worldwide, non-exclusive license to host, process, and use that data solely to provide and improve the Service. You represent that you have the necessary rights to provide this data and to authorize the integrations you connect.

Publicity and customer marks

This section applies only when the customer contracting with Searchly is a company or other organization using the Service for business purposes (a “Business Customer”). It does not apply where the contracting customer is a consumer or is entitled to consumer protections under mandatory law. A person accepting these Terms for a Business Customer represents that they are authorized to bind it.

While the Business Customer has an active paid subscription, it grants Searchly limited, non-exclusive, worldwide, royalty-free, and revocable permission to display the Business Customer’s own business name and current logo (together, “Customer Marks”) solely to identify it accurately as a current Searchly customer on websites controlled by Searchly, including factual customer lists displayed on those websites, and in sales presentations controlled by Searchly. The Business Customer represents that it owns the Customer Marks or is authorized to grant this permission.

For a Business Customer that accepted an earlier version of these Terms that did not contain this section, this permission takes effect only after the Business Customer affirmatively accepts this section or separately approves the use in writing; continued use alone does not activate it.

Where applicable law requires a particular form for permission to use a registered trademark, the permission takes effect only after that form has been satisfied, and Searchly will obtain separate compliant approval in that form before using the mark.

Searchly may resize Customer Marks without materially altering them, will follow reasonable written brand guidelines supplied by the Business Customer, and will not state or imply that the Business Customer endorses, sponsors, or partners with Searchly. This permission does not cover any client, tracked brand, competitor, connected property, affiliate, or other third party appearing in the Business Customer’s account.

The Business Customer may opt out or revoke this permission at any time, without charge or reason, by emailing piotr@trysearchly.com. The permission ends when Searchly receives the request or the paid subscription ends, except that Searchly may keep existing displays in place solely for up to ten business days while completing their removal. Searchly will not create new uses during that period and, within ten business days, will remove Customer Marks from websites, customer-list source materials, and sales-presentation source materials under Searchly’s reasonable control and stop distributing digital copies that contain them.

Testimonials, quotations, case studies, performance metrics or results, press releases, social-media posts, paid advertising, co-branded materials, and any public statement beyond factual customer identification require separate prior written approval of the final content from the Business Customer and, where applicable, each other relevant rights holder or quoted person.

Intellectual property

Searchly, including its software, design, branding, and content (excluding your data), is owned by us and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to access and use the Service in accordance with these Terms. These Terms do not grant you any right to use our name, logo, or trademarks without our prior written permission.

AI-generated content and accuracy

Searchly surfaces and analyzes outputs generated by third-party AI engines. These outputs can be inaccurate, incomplete, biased, or out of date, and may change over time. The Service is provided for informational purposes only and does not constitute professional, legal, financial, or marketing advice. You are responsible for independently verifying results before relying on them.

Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that results will meet your expectations. Nothing in these Terms excludes any warranty or right that cannot be excluded under applicable law.

Limitation of liability

To the maximum extent permitted by law, Searchly will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill. Our total liability for any claim relating to the Service is limited to the amount you paid us in the twelve months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law, including your mandatory rights as a consumer.

Indemnification

You agree to indemnify and hold Searchly harmless from any claims, damages, and expenses arising out of your misuse of the Service, your violation of these Terms, or your infringement of the rights of any third party.

Term and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if necessary to protect the Service or other users. On termination, your right to use the Service ends and we will delete or anonymize your data as described in our Privacy Policy, subject to any legal retention requirements.

Changes to the Service and these Terms

We may modify the Service or these Terms from time to time. When we make material changes to these Terms, we will update the "Last updated" date above and, where appropriate, notify you. Your continued use of the Service after the changes take effect means you accept the revised Terms.

Governing law and disputes

These Terms are governed by the laws of Poland, without regard to its conflict-of-laws rules, and the courts of Poland have jurisdiction over any disputes. If you are a consumer resident in the EU, you also benefit from any mandatory protections of the law of your country of residence and may bring proceedings there. For a complaint about the Service, contact piotr@trysearchly.com; for a purchase sold through Link, Link support also handles payment and refund requests.

Miscellaneous

• These Terms, together with the Privacy Policy, are the entire agreement between you and Searchly regarding the Service. If you and Searchly sign an order form, master services agreement, or other written agreement that conflicts with these Terms, the signed agreement controls to the extent of that conflict.
• If any provision is found unenforceable, the remaining provisions stay in effect.
• Our failure to enforce any right is not a waiver of that right.
• You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• We are not liable for failures or delays caused by events beyond our reasonable control.

Contact us

If you have any questions about these Terms, contact us at:

• piotr@trysearchly.com